What does an AI chatbot cost for your website?

An AI chatbot is one of the fastest-paying automations out there. But what does one actually cost? In this article we break it down.

One-time costs

A chatbot that genuinely takes work off your hands has two cost components: building and training it, and keeping it running. Our Customer Service Bot costs €3,950 setup plus €375 per month, excluding VAT. That monthly amount covers support, updates and changes up to 2 hours per month. Usage costs for the AI itself come on top, at cost price.

Monthly costs

The monthly amount covers hosting, monitoring, updates and changes up to 2 hours per month. You can try your first bot for 30 days free of charge; after that the subscription runs for the first year and is free to cancel afterwards. There is no automatic renewal.

When does it pay off?

A chatbot that handles 30% of your customer questions directly quickly saves several support hours a week. For most businesses payback is a few months. Calculate your own saving with the ROI calculator on our homepage.

What to look out for

Make sure the bot is trained on your own knowledge, escalates neatly to a human, and processes GDPR-compliant data within the EU. A cheap, generic bot that gives wrong answers ends up costing more than it earns.